Marshall Memo 686
A Weekly Round-up of Important Ideas and Research in K-12 Education
May 15, 2017
1. A principal remembers how she built trust
2. Giving and receiving feedback with grace and skill
3. A Georgia district works to improve classroom observations
4. Douglas Reeves takes on five myths about grading
5. Enlisting students to comment helpfully on each others’ work
6. Unintended consequences from New York City’s discipline policies
7. The minefield that girls and young women must traverse
8. Thomas Friedman on what the new era portends for young people
9. Short item: An online social-emotional survey
“Trust happens through thousands of small, purposeful interactions over time.”
Sarah Fiarman (see item #1)
“We should want our students to like us, but not because we awkwardly talk about rap music and basketball. Our students should like us because we seem genuinely interested in their lives, their interests, and their frustrations… [W]alk into the classroom with the confidence in knowing that your success isn’t based on your hipster haircut or your perfectly-fitted skinny jeans. Look your students in their eyes and ask them how they are doing. Then, listen. You’ll be amazed at what happens.”
Jason Boll in “Why Teaching Is Like Dating” in Cult of Pedagogy, May 14, 2017,
https://www.cultofpedagogy.com/why-teaching-is-like-dating/
“Since I was a young child, I have been aware that inside every person is a universe, and that we’ll never know what it feels like to be another person.”
Author Elizabeth Strout in “9 Questions” in Time Magazine, May 15, 2017,
http://time.com/4766617/elizabeth-strout/
“When schools dig in on the underlying reasons why kids violate norms, rather than reflexively and automatically punishing and sending kids away, outcomes can change quickly and dramatically. It’s especially important for everyone in a school to dig deep to decrease head-to-head conflict and understand behaviors that are often quickly labeled insubordination or disrespect.”
Robert Runcie and Antwan Wilson in “How We Stopped Sending Students to Jail” in
Education Week, May 10, 2017 (Vol. 36, #30, p. 24-25), http://bit.ly/2rfR8bz
“Trust happens through thousands of small, purposeful interactions over time,” says Sarah Fiarman in this article in Principal. “[L]eaders earn trust when they keep promises, respond when teachers ask for help, and have difficult conversations with adults to ensure high-quality teaching for everyone.” Integral to all this is listening well, speaking wisely, and acknowledging one’s own biases.
• Listening well – “When we listen to truly understand what people mean, not just what they’re saying, we build trust,” says Fiarman. “This requires slowing down, checking to be sure we understand correctly, and sharing back what we hear.” When a parent charged into her school’s office enraged about a bus snafu, Fiarman knew that explaining what happened was not going to work. “You must have felt scared when you didn’t see your son,” she said. “You’re worried this will happen again.” The parent emphatically agreed and cooled down; she subsequently became one of Fiarman’s best allies. Meeting anger or frustration with genuine, compassionate interest builds trust. It’s also possible, says Fiarman, “that a consequence of sincere listening is that leaders will realize that they’re wrong sometimes. Changing course based on input is a sign of integrity, not weakness.”
Sometimes listening requires active outreach. Fiarman noticed that families of immigrant and low-income families weren’t attending her school’s events, so she invited all the families from a particular housing project to meet and suggest how the school could better support their children. “As their children ate pizza, mothers from Ethiopia, Haiti, Eritrea, and Guyana used their developing English to tell me they wanted their children to be challenged, they wanted good teachers, and they wanted to know that their children would do well in high school,” says Fiarman. “After they spoke, I repeated what I heard them say and promised to do my best… For years, I reaped trust from this outreach.”
• Speaking wisely – “People pay attention when the principal speaks,” says Fiarman. “It’s one of the privileges (and perils) of the role. Wise principals use that voice of authority to communicate their values.” A key value she worked to communicated was about listening to dissent and changing course if necessary. In Fiarman’s first year as principal, a quiet teacher gingerly disagreed with an initiative; she embraced the suggestion and it greatly improved the program, indicating that Fiarman had walked the talk on this value.
Fiarman found that making quick visits to classrooms every day communicated respect and made her far more knowledgeable about instruction. “Many teachers are reassured when the principal visits regularly enough to know the routines and identify the small victories in student behavior and learning,” she says. “Teachers pour energy and effort into their work every day. It’s easy to take this for granted; after all, it’s what we do. However, it engenders trust when your boss can speak to the specifics of your work.”
• Acknowledging biases – Fiarman has come to realize that she, like the vast majority of white Americans, has unconscious biases about people of color. As a principal, she constantly checked her decisions:
“Worth the Investment: Trust” by Sarah Fiarman in Principal, May/June 2017 (Vol. 96, #5, p. 8-11), https://www.naesp.org/principal-mayjune-2017-next-level-leadership/worth-investment-trust; Fiarman can be reached at [email protected].
(Originally titled “Stop Sabotaging Feedback”)
“Feedback is fraught and complex because human relationships are fraught and complex,” say Douglas Stone (Triad Consulting, Harvard Law School) and Jenn David-Lang (consultant, The Main Idea) in this Educational Leadership article. Here are their ideas on making feedback less threatening and more productive:
• Separate coaching from evaluation. Teachers need evaluations to know where they stand, and principals need to give them for compliance and decisions about tenure, promotions, and dismissals. But when an evaluation is shared in the same meeting as coaching, judgments hijack teachers’ attention: What will my evaluation score be? Will it be fair? Does the principal know what I’ve been contributing? What if I don’t get the evaluation I deserve? What will I say to my spouse? The coaching feedback goes in one ear and out the other.
The solution to this perennial problem is to separate evaluation meetings (conducted once or twice a year) from coaching (much more frequent). “Coaching sessions should include no rubric scoring or other evaluations,” say Stone and David-Lang.
• Be thoughtful about receiving criticism. “The person getting the feedback has the power to decide whether it’s on target, fair, or helpful,” say the authors, “and to decide whether to use the feedback or dismiss it.” This inconvenient truth challenges feedback-givers to tune in to the recipient’s responses and know that if the interaction isn’t handled skillfully, it’s going to waste both people’s time.
When a principal is the recipient of critical feedback – for example, the superintendent e-mails expressing concern about a decline in math scores – the immediate reaction may be to discount the feedback: “This superintendent has no idea of the extraordinary efforts we’re been making on this front now that the Algebra 2 test has become Common Core-aligned. He was an English teacher with little background in math, and he should respect the efforts the math teachers have made.” This is an understandable reaction, say Stone and David-Lang, but it’s important to look at what might be right about the feedback, pull in an assessment expert, and compose a thoughtful response to the boss.
When feedback rubs you the wrong way, it’s also important to dig deeper to understand what’s really going. For example, a principal expresses displeasure with the way an assistant principal is supervising grade-level teams. The AP needs to find out if the principal observed something that was amiss in a team meeting, if it’s an issue of supervisory style, or another problem. Time for a quick face-to-face meeting to unpack the principal’s concern.
“For school leaders, becoming good at giving and receiving feedback comes with an added benefit,” say Stone and David-Lang: “There is no training you can offer, no teaching you can provide, that will improve the quality of feedback at your school as much as your own example… Be noisy about the importance of improving your school’s feedback culture – for students, for teachers, for parents, and for yourself.”
(Originally titled “Conversation Walks: Improving Instructional Leadership”)
In this Educational Leadership article, Sally Zepeda (University of Georgia/Athens) and Philip Lanoue (former superintendent, Clarke County, Georgia) describe a process Lanoue’s district used to build principals’ skills in classroom observation and instructional leadership. The goal was effective teaching for every child, as described in a set of observable practices written by teachers, principals, and central office leaders. But there was a gap between these desiderata and what was actually happening in classrooms on a day-to-day basis.
The district’s theory of action for closing the gap was that if principals were highly skilled at classroom observations and gave effective feedback, the quality of teaching would improve – and so would student learning. The strategy the district hit upon was “Conversation walks.” Several times a year, a central office leader visits 4-6 classrooms with the principal and discusses each visit. After finishing all the visits and debriefs, the two sit down to discuss common threads across classrooms, how teachers are doing on a particular instructional focus (for example, differentiation or lesson planning), and ways instruction might be strengthened. After the central office leader departs, teachers get feedback from the principal.
These informal yet focused principal/central leader observations and conversations have accomplished several things:
• Myth #5: It’s okay for teachers to have their own grading systems. Reeves has conducted the following experiment with gatherings of educators: A student receives these grades (in this sequence) over a semester: C, C, missed, D, C, B, missed, missed, B, and A. What final grade should the student receive? Audience members come up with final grades ranging from A to F, depending on whether they average grades, count missed assignments as zeros, or consider the last grade as the ultimate attainment and therefore more important than the preceding grades. Is it okay, Reeves asks, for the same student producing the same work to have this range of outcomes depending on which teacher he or she happens to have? Obviously not. Worse still, he says, “grading policies are matters of equity, with disparate impacts on students, particularly based on ethnicity and gender. Boys and minority males receive lower grades just as they are more likely to be more severely disciplined for an infraction. Girls receive higher grades for the same level of proficiency. If racial and gender disparities of this sort took place in any other area of public life, the consequences would be swift and sure.”
“Busting Myths About Grading” by Douglas Reeves in All Things PLC, Spring 2017,
https://issuu.com/mm905/docs/atplc_magazine__spring_2017_look-in; Reeves can be reached at [email protected].
(Originally titled “Peer Feedback Without the Sting”)
In this Education Update article, editor Sarah McKibben says students often get defensive when their schoolwork is assessed. One approach to avoiding this dynamic is to orchestrate peer feedback focused on nonjudgmental observations rather than evaluation. In his sixth-grade classroom, Bill Ferriter has students read each others’ papers and refrain from explicit criticism or fixes. “Don’t make a suggestion,” he says. “Don’t make an evaluation about whether that’s a good or bad thing.” He’s found that non-evaluative comments are “easy to receive, easy to give, and easy to act on.”
Successful peer feedback, of course, depends on “a spirit of kindness, compassion, and inclusion so the class doesn’t feel like there’s a hierarchy of who’s important and who’s not,” says Ron Berger of EL Education. “This isn’t a strategy that you can just drop into a classroom if there’s not a strong, respectful culture.” Some messages for students engaged in peer feedback:
• Be kind. This applies not only to the words used (“Wow, that’s great!”) but also the tone of voice and body language; sarcasm and eye rolls can reverse the meaning of what’s said. Teaching sentence stems can be helpful: I’m not sure I understand the opening of this piece… I’m not sure why you did this; can you explain it more?
• Be specific. “I really liked your opening” is too global to contribute much. Is it the wording of the first sentence? The metaphor? The hook? Before students can get specific, many will need explicit teaching on the components of effective writing. The teacher should then circulate, doing over-the-shoulder coaching.
• Be helpful. Middle and high-school students may give comments “just to sound clever in front of their peers,” says Berger, “to show off how astute they can be in noticing details in the work.” Prior to peer feedback, the teacher should introduce a rubric and lead the class in a group critique of an exemplar paper, focusing on suggestions that will make a difference. The teacher might also display samples of feedback statements and have students break into groups and rank them from helpful to unhelpful, taking note of sentence starters and phrases they can use in their own feedback conversations.
• Be timely. One of the greatest advantages of well-orchestrated peer feedback is that students can get comments on their work immediately, rather than waiting days, perhaps weeks, for the teacher to wade through piles of papers.
“School Discipline Reform and Disorder: Evidence from New York City Public Schools, 2012-16” by Max Eden, Manhattan Institute, March 2017,
https://www.manhattan-institute.org/sites/default/files/R-ME-0217v2.pdf
In this Education Week interview with Kate Stoltzfus, author Peggy Orenstein talks about the interviews and research reported in her book, Girls and Sex: Navigating the Complicated New Landscape (Harper, 2016). Some excerpts:
• Looking “hot” – “There is this disconnect between the new entitlement that young women feel in the public realm and their disempowerment in the private realm,” says Orenstein. “[T]hey are encouraged more than ever to present themselves as ‘sexy’ – not about being attractive or beautiful, but a very narrow, commercialized idea of sexy. What’s particularly complicated is they’re sold that idea [of sexiness] as being a source of personal power. There is a complete disconnect between that image of sexiness and an understanding of their bodies, their own wants, needs, desires, and limits, what those might be, having those respected.”
• Harassment and assault – Every one of the 70 young women Orenstein interviewed said she had faced sexual harassment in middle school, high school, college, or all three, and some had been assaulted. She says that young women “are almost conditioned, starting in middle school, to have their bodies publicly commented on by young men, [and] they don’t think they have any power to really stop it.” In schools, she says, the “everyday chipping away of girls’ self-worth by reducing them to their bodies is completely ignored.” From the early grades, says Orenstein, schools need to do more, starting with boys getting a strong message about being “responsible for their own reactions and responses.”
• Sex education – Orenstein heaps scorn on “abstinence only” sex education programs, which, according to decades of research, have virtually no impact on when young people become sexually active. “Kids are educated by the culture and often educated by pornography,” she says. “And that’s not where we want our children to learn about how people interact sexually… We tend to silo conversations about sex as if it is not about the same values of compassion, kindness, respect, mutuality, and caring that we want our children to embody in every other aspect of their lives.”
• The Internet – “Unfortunately,” says Orenstein, “the first thing kids Google is porn. The average age that kids today are exposed to porn, either intentionally or not, is 11. We have to ask what it means that kids are learning about sex from that realm before they’ve even had their first kiss and how that’s shaping them, their attitudes toward sexuality, and their expectations of sex.” Parents and schools need to explicitly teach kids to apply a critical lens to what they’re seeing, and shape values that will help them safely and wisely navigate this very challenging era.
“The notion that we can go to college for four years and then spend that knowledge for the next 30 is over,” says Thomas Friedman in this New York Times column. “If you want to be a lifelong employee anywhere today, you have to be a lifelong learner.” He quotes education-to-work expert Heather McGowan: “Stop asking a young person WHAT you want to be when you grow up. It freezes their identity into a job that may not be there. Ask them HOW you want to be when you grow up. Having an agile learning mind-set will be the new skill set of the 21st century.”
Friedman reports that the College Board is reshaping its PSAT and SAT tests to encourage lifelong learning. A study showed that students who analyzed their PSAT results and spent 20 hours with free Khan Academy instructional videos racked up 115-point gains on the SAT they took subsequently – double the average gain of students who didn’t self-improve. Those gains occurred for students regardless of gender, race, ethnicity, or level of parental education.
“So the tough news is that more will be on you,” Friedman concludes. “The good news is that systems – like Khan-College Board – are emerging everywhere to enable anyone to accelerate learning for the age of acceleration.”
An online social-emotional survey – Panorama Education has made available a free survey https://www.panoramaed.com/resources that schools can use to measure students’ social-emotional needs. This site also gives access to family and teacher surveys and a beginning-of-the-year “get to know you” questionnaire.
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About the Marshall Memo
Mission and focus:
This weekly memo is designed to keep principals, teachers, superintendents, and others very well-informed on current research and effective practices in K-12 education. Kim Marshall, drawing on 48 years’ experience as a teacher, principal, central office administrator, consultant, and writer, lightens the load of busy educators by serving as their “designated reader.”
To produce the Marshall Memo, Kim subscribes to 60 carefully-chosen publications (see list to the right), sifts through more than a hundred articles each week, and selects 5-10 that have the greatest potential to improve teaching, leadership, and learning. He then writes a brief summary of each article, pulls out several striking quotes, provides e-links to full articles when available, and e-mails the Memo to subscribers every Monday evening (with occasional breaks; there are 50 issues a year).
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Core list of publications covered
Those read this week are underlined.
All Things PLC
American Educational Research Journal
American Educator
American Journal of Education
AMLE Magazine
ASCA School Counselor
ASCD SmartBrief
Communiqué
District Management Journal
Ed. Magazine
Educational Evaluation and Policy Analysis
Educational Horizons
Educational Leadership
Elementary School Journal
English Journal
Essential Teacher
Exceptional Children
Go Teach
Harvard Business Review
Harvard Educational Review
Independent School
Journal of Adolescent and Adult Literacy
Journal of Education for Students Placed At Risk (JESPAR)
Kappa Delta Pi Record
Knowledge Quest
Literacy Today
Mathematics Teaching in the Middle School
Middle School Journal
Peabody Journal of Education
Phi Delta Kappan
Principal
Principal Leadership
Principal’s Research Review
Reading Research Quarterly
Responsive Classroom Newsletter
Rethinking Schools
Review of Educational Research
School Administrator
School Library Journal
Teacher
Teaching Children Mathematics
Teaching Exceptional Children
The Atlantic
The Chronicle of Higher Education
The Journal of the Learning Sciences
The Language Educator
The Reading Teacher
Theory Into Practice
Time Magazine